Refund policy

30-day, 100% satisfaction guarantee

Try AQUA GUARD in your real swim routine. If you’re not 100% satisfied, contact us within 30 days after delivery for a full refund of the product purchase price.

Opened and used products are welcome. You don’t need the original packaging or proof that the product is unopened. No restocking fees.

How to request a refund

Email help@aquaguardswim.com with your order number or the email address used at checkout. Can’t find your order number? We’ll help you look it up.

Sending a product back

Please contact us before mailing anything back. We’ll let you know whether a return is needed. If it is, we’ll provide a prepaid return label.

Your refund

Refunds go back to your original payment method. We’ll email you when your refund has been processed. Your bank or card provider may need additional time to post it.

Damaged or incorrect items

If something arrives damaged or we sent the wrong item, contact us and we’ll make it right.